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Accessibility Statement

This statement was last updated on 10/19/2025.

 

At Metro Storage, we are committed to providing an inclusive and accessible experience for all our customers — both online and in person. We believe everyone should be able to access our services, facilities, and information with ease, regardless of ability, technology, or circumstance.

Our Commitment

We strive to make our website and physical facility accessible to individuals with disabilities by adhering to the principles of dignity, independence, integration, and equal opportunity, as outlined in the Accessible Canada Act and applicable provincial accessibility standards.

Our goal is to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, ensuring our digital content is usable and understandable by as many people as possible.

Website Accessibility

We are continuously working to improve the accessibility of our website and digital services. Efforts include:

  • Providing clear and consistent navigation across all pages.

  • Ensuring text readability with sufficient contrast and scalable font sizes.

  • Adding descriptive alternative text (alt-text) for images.

  • Designing all forms and buttons to be keyboard and screen-reader friendly.

  • Maintaining logical content structure and clear headings for assistive technology.

  • Testing our website regularly to identify and fix potential accessibility issues.

If you encounter any difficulty using our website, please let us know — your feedback helps us improve.

Facility Accessibility

Our physical location has been designed to make access as smooth as possible. Accessibility features include:

  • Ground-level entrances and wide doorways for wheelchair access.

  • Well-lit walkways and signage for better visibility.

  • Staff available to assist with access needs during business hours.

If you require additional accommodations or have specific accessibility requests, please contact us before your visit — we’ll be happy to assist.

Ongoing Efforts

Accessibility is an ongoing commitment. Metro Storage is continuously reviewing its policies, website, and customer experience to identify opportunities for improvement and to comply with evolving accessibility standards.

Feedback & Contact

We welcome your comments, suggestions, and feedback on how we can make our services more accessible.

Please contact us at: info@metro1827.ca or +1 (306) 700-5121.

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